VINView
Dealer Success

Cadillac of Bellevue has tech-savvy and affluent customers purchasing luxury vehicles, and to help those customers get the vehicles they want, exactly when they want them, the dealership relies on VINView to know exactly where these vehicles are and when they will arrive at the dealership.

And VINView’s wide range of powerful features help make that possible. InternetSales Specialist John Martin, like many other people at the Bellevue dealership, uses VINView every day.

With VINView, that uncertainty is a thing of the past; the moment John sees a vehicle pop up on VINView, it gives him and everyone else at the Bellevue dealership a good idea of when a vehicle will arrive.

Know Exactly Where a Vehicle Is and How Long It’ll Take to Arrive

As John puts it: “Every day I get here and one of the first things I do is check VINView. Most of the time, I have multiple vehicles that are incoming, so I’m always excited to see when they hit VINView because, at that point, I’ll have an idea of when they get here.”

Knowing exactly when to expect a vehicle, and being able to track its location as it travels from the factory to the dealership, is information that’s invaluable for the business’s tech-savvy clientele, who hail from places such as Microsoft and Amazon.

From ordering a package on Amazon to grabbing a ride with Lyft or Uber, people today have come to expect a lot from every purchase they make. Gone are the days of buying virtually any product or service and sitting around waiting for it to arrive, with nothing more to show than a rough estimate.

John is providing that modern convenience, with the help of VINView, to give the car shoppers at Cadillac of Bellevue information through every step of their buying experience.

John continues, “When a car ships already, it’s when it hits VINView for us, and it helps us set expectations for customers by showing them the pinpoint accuracy that we see from VINView. It helps a lot of times for us to move business forward when we have an idea of when the car gets here.”